DELIVERY INFORMATION

Unless otherwise stated all items are in stock in the UK. In the unlikely event you do not receive products ordered by you within 7 days of the date on which you ordered them; Felicii.co.uk shall have no liability to you unless you notify us by email at hello@felicii.co.uk of the problem within 40 days of the date on which you ordered the Products.

Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and felicii.co.uk will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products. We ship all items via Royal Mail 1st class and do so within 24-48 hours of receiving your order. Larger orders will be sent via Recorded or Special Delivery.

All orders received before 3pm will be sent the same day – this excludes weekends and bank holidays. Typically orders to the UK are delivered in 1-3 days after placing the order. If you haven’t received your order within 7 days of placing it please contact us.
Delivery to the Rest of The World will take between 6-10 days depending on location and will incur a shipping charge payable at checkout. Some countries have very slow Customs procedures in which cases this delivery time may be increased – we have no control over this. If your order hasn’t arrived within 21 days please contact us. Felicii.co.uk shall have no liability to you unless you notify us by email at hello@felicii.co.uk of the problem within 40 days of the date on which you ordered the Products.